Say they took my grandsons insurance then turned around and billed me for seeing the Dr for 5 minutes, $250.00, then said they never said they would bill his insurance. I would have taken him some place that accepted his insurance if they were honest!
The Pros: doctor was thorough and nice enough.
The wait was over two hours. The front office staff was nice but back office and doctor I saw were not. The nurse insisted I step on the scale but I couldn't put any weight on one leg. The doctor interrupted me when I tried to inform him of my injury. He felt it was more important to tell me his qualifications. I tried to explain all I wanted was a good standard of care and his response was for me to "calm down".
I will be calling the Better business bureau, as well as the insurance is not to happy since they were never billed at all! Doctors care is approved to bill them!
I was there 5 minutes and got right in.. The receptionist we're very friendly and fun.. The doc was laid back and awesome.. It took me 20 minutes and I was leaving.. Loved it.. I would tell anyone who asks that your place was amazing and to go there... Plus after a few days they called me to see how I was feeling! Thank you for being a great place to go!
Great place. I highly recommend this urgent care. They made a follow up call to see how I was doing.
The Cons: unfriendly receptionist, waited 20 minutes (with a crying, and very sick toddler) before I was given new patient paperwork to fill out. Realized after we left that the pharmacy I gave them was closed. Called back up there 45 minutes before they close and the phones said they were closed. I had to drive back up there to get another prescription. I bet the lazy receptionist had the phones turned off!
Doctors Care Surfside is a US Doctor based in Surfside Beach, South Carolina. Doctors Care Surfside is located at 1600 US-17 BUS, Surfside Beach, SC 29575, USA.
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